AI Transparency & Disclosure
Last Updated: April 22, 2026
1. AI-Powered Services
Publiflow Technology uses artificial intelligence (AI) in the following services:
1.1 MultiPost AI
| Feature | AI Role | Human Oversight |
|---|---|---|
| Content suggestions | Generate content ideas | User reviews before posting |
| Caption optimization | Improve post captions | User edits before posting |
| Hashtag recommendations | Suggest relevant hashtags | User selects hashtags |
| Post timing | Optimize posting schedule | User approves schedule |
1.2 SupportAI
| Feature | AI Role | Human Oversight |
|---|---|---|
| Customer chatbot | Answer customer questions | Human review option |
| Response suggestions | Suggest agent responses | Agent reviews and edits |
| Sentiment analysis | Analyze customer sentiment | Human interpretation |
| Knowledge base | Generate answers from documents | Admin reviews content |
2. AI Limitations
2.1 What AI Cannot Do
Our AI services:
- May produce inaccurate information
- Cannot make legal, medical, or financial decisions
- Cannot access real-time data without integration
- May not understand context perfectly
2.2 Known Issues
| Issue | Mitigation |
|---|---|
| Hallucinations | Confidence scores + human review |
| Bias | Regular model audits |
| Outdated information | Regular knowledge updates |
| Language limitations | Multi-language support |
3. Data Used for AI
3.1 Training Data
Our AI models are trained on:
- Publicly available content
- User-submitted content (with consent)
- Licensed datasets
3.2 User Content
When you use our AI services:
- Your prompts may be used to improve AI
- Your content may be processed by AI
- You can opt-out of data usage for training
3.3 Third-Party AI
We use the following third-party AI services:
| Provider | Purpose | Data Processing |
|---|---|---|
| DeepSeek | Content generation | Text prompts only |
| OpenAI | Advanced AI features | Per feature basis |
4. Your Rights
4.1 Transparency
You have the right to know:
- When you are interacting with AI
- How AI decisions affect you
- What data AI uses
4.2 Human Review
For customer service AI:
- You can request human assistance at any time
- Chat transcripts are available upon request
- AI decisions can be appealed
4.3 Opt-Out
You can opt-out of:
- AI data usage for training
- AI-powered features
- Automated decision-making
To opt-out, contact: privacy@publiflow.vip
5. AI Ethics
5.1 Our Principles
We follow these AI ethics principles:
- Transparency: Clear disclosure of AI use
- Fairness: Regular bias audits
- Privacy: Minimal data collection
- Safety: Content filtering and moderation
- Accountability: Human oversight for critical decisions
5.2 Prohibited Uses
Our AI services must NOT be used for:
- Generating harmful content
- Impersonating real persons
- Spreading misinformation
- Illegal activities
- Violating others' rights
6. Updates
We may update this disclosure as our AI services evolve. Significant changes will be communicated via email.
7. Contact
For questions about AI transparency:
- Email: ai@publiflow.vip
- Website: https://publiflow.vip/ai-transparency
This AI Transparency Disclosure is part of our Terms of Service.