Privacy Policy

Last updated: April 30, 2026

At Publiflow ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, password, and profile information when you create an account
Payment Information: Credit card details and billing address (processed securely through third-party payment processors)
Content Data: Social media posts, images, videos, and other content you create or upload using our Services
Communications: Information you provide when contacting our support team or communicating with us

1.2 Information Collected Automatically

Usage Data: Features used, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, device identifiers, and IP address
Social Media Data: When you connect social media accounts, we may collect information from those platforms with your permission
Cookies: As detailed in our Cookie Policy

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services
To process transactions and send related information
To generate AI-powered content suggestions using GPT-4 and other AI models
To publish content to your connected social media platforms
To send technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and customer service requests
To analyze usage patterns and improve user experience
To detect, prevent, and address fraud and security issues
To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: Third-party vendors who assist in operating our Services (hosting, analytics, payment processing, AI services)
Social Platforms: Information necessary to publish content to platforms you authorize (LinkedIn, Facebook, Twitter, etc.)
Legal Requirements: When required by law, subpoena, or legal process
Protection of Rights: To protect the rights, property, or safety of Publiflow, our users, or the public
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your data:

AES-256 encryption for data at rest
TLS/SSL encryption for data in transit
Regular security audits and penetration testing
Access controls and employee security training
Secure cloud infrastructure with major providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy:

Account data: Retained while your account is active and for 30 days after deletion
Content data: Retained until you delete it or your account is deleted
Analytics data: Aggregated and anonymized after 26 months
Transaction records: Retained for 7 years for tax and legal compliance

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@publiflow.vip. We will respond within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Know what personal information is collected about you
Know whether your personal information is sold or disclosed
Say no to the sale of personal information
Access your personal information
Request deletion of your personal information
Not be discriminated against for exercising your privacy rights

We do not sell personal information. To exercise your rights, contact us at privacy@publiflow.vip.

8. Cookies and Tracking

We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy. You can control cookies through your browser settings, but some features may not function properly without them.

9. Children's Privacy

Our Services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

11. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. AI Content Generation

When you use our AI content generation features, your inputs may be processed by AI models (such as GPT-4) to generate content suggestions. For more information about how we use AI, see our AI Transparency Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@publiflow.vip
Website: Contact Form

This Privacy Policy was last updated on April 30, 2026.